La Capraccia – Studio rustique sur domaine de 20 ha

Cristian G. le 26/08/2024

Séjour du 10/08/2024 au 24/08/2024

Va bene solo il prezzo : Posto meraviglioso , ma completamente trascusato , al nostro arriva odore di muffa e stanza completamente sporca .
Mia moglie si è messa a pulire tutto , dove vi erano i bicchieri ci mettono lo scottex , ma non lo cambiano da tempo era pieno di moscerini morti e idem nell’armadio
Divano letto da buttare era a forma di U
La piscina bella ma trascurata nono stante che vengano per mettere il robot tutti i gg

Réponse :

We are sorry to hear that the property did not meet your expectations on
arrival. In such cases, the keyholder should be immediately informed so
that corrections can be made throughout. Following this review,
improvements were made with cleaning and the odor was eliminated in the
process.The keyholder is now aware to ensure every single room in the
property is thoroughly inspected before handing over to guests. The
sofabed is repaired and the swimming pool properly maintained. Thank you
for the feedback.

Peter B. le 09/08/2022

Séjour du 23/07/2022 au 06/08/2022

Matig : De 2 pers. Slaapbank slecht. Dunne matras, rolt naar het midden en het bed kraakte enorm, daardoor werden zowel de beslapers als de mensen in het andere bed wakker. Het 2 pers.bed was matig. Je rolt allebei naar het midden. Het zwembad was niet schoon er zwommen veel waterwansen in. Keukengerei zeer matig. Tuinstoelen slecht. De stoelen bij het zwembad waren allemaal kapot. Sommige eenvoudige kuipstoeltjes bij de huisjes ook. En zaten voor 2 weken niet comfortabel. Er zaten veel vliegen in .

Réponse :

We are sorry for the inconveniences experienced during your stay. Thank
you for your feedback that gave us the opportunity to fix the issues
quickly. Rest assured that the cleaning team will be more careful in the
future. Our team looks forward to have the chance to welcome you again
as a guest.